How to acquire Workspace Ownership?

Request the current owner to grant ownership

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Owners can grant ownership to other members in their workspace.

The person receiving the ownership has to be an active, regular member.

If you are a workspace owner, follow the below steps to transfer ownership:

• Go to Workspace > Users section.

• Find the user you want to transfer ownership to.

• Click the context menu "..." icon next to their name.

• Select "Grant ownership."

The current owner has left the company and -

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a. Owner's e-mail cannot be accessed:

If you're not the workspace owner, and the current owner left without transferring ownership, and you can't access their email:

1. Email [email protected] from your Qase-associated e-mail.

2. Include the current owner's email address in CC.

   ​Please note that it is required that you include the owner in CC, even if their e-mail account is deactivated.

b. Owner's e-mail can be accessed.

If you're not the Qase workspace owner, and the current owner has left the company but their email is still accessible, please follow these steps:

1. Go to https://app.qase.io/password/reset and reset the owner's password.

2. Once you gain access to the owner's profile, transfer ownership as described in case-1.