Overview
The Users page in Workspace Management lists every member of your workspace. From here, owners and admins can filter users by status, type, or role — and perform actions like changing license types, adjusting roles, deactivating accounts, or transferring workspace ownership.
Each user has a license type that determines their level of access, and a role that defines their permissions within that access level. License type always takes precedence: a user with an Administrator role but a read-only license is still read-only.
License types
Type | What they can do | Billing impact |
Regular | Full access to all functionality permitted by their role. | Counts toward your subscription seat limit. |
Read-only | View entities they have access to and leave comments on test cases, defects, and test case reviews. Cannot create, modify, or delete anything. | Counts as a read-only seat (separate from regular seats on most plans). |
Billing | Access only the Workspace Billing section — subscription, invoices, and payment methods. No access to projects or test data. | Free — does not count toward any seat limit. |
You cannot directly invite someone as a billing user. Instead, invite them as a regular or read-only user first, then convert their license type.
Viewing and filtering the user list
The Users page shows each member's status (active/inactive), license type, role, role title, and last activity timestamp. Use the filters at the top to narrow by:
Status — Active or Inactive
Type — Regular, Read-only, or Billing
Role — Owner, Administrator, Member, or any custom role
Managing a user
Select the actions menu (three dots) on any user row to:
Convert license type — switch between Regular, Read-only, and Billing
Deactivate / Reactivate — suspend a user's access without deleting their account; reactivate when needed
Edit settings — change their name, role title, or assigned role
Transfer ownership — available only to the current owner, and only for regular-license users
Deactivation vs. deletion
Qase uses deactivation, not deletion, for user management. A deactivated user loses access immediately but their historical data (test results, comments, assignments) remains intact. If you need to permanently remove a user, contact support.
FAQ
Can I bulk-invite users?
Yes — the Invites page supports bulk invitations. You cannot bulk-convert license types; that must be done per user.
How do I free up a seat?
Deactivate the user or convert them to a billing user. Both actions release the seat immediately.