Starting January 20, 2025, the following changes will be effective, for Read-Only (R/O) licenses.

This update aligns with our goal of offering scalable and flexible licensing solutions for teams of all sizes.

1. What are Read-Only licenses?

Read-Only licenses allow users to view content within Qase without any editing privileges. These licenses are designed for collaborators who don’t need full access, helping teams scale cost-effectively.

2. Who is affected by this change?

Existing customers (those who subscribed before January 20, 2025): Read-Only licenses will remain free and unlimited as long as the workspace stay on its current plan or upgrade to a higher one.

New customers (those subscribing on or after January 20, 2025): Read-Only licenses will be billed according to the new pricing structure (see below).

3. Pricing for Read-Only licenses:

Plan	Monthly Billing	Annual Billing
Startup	$5 per RO user/month	$4 per RO user/month
Business	$3 per RO user/month	$2 per RO user/month

(RO = Read only)

5. How does Billing work for RO Users?

Read-Only license charges will follow the same billing cycle (monthly or annual) as the main subscription.

Frequently Asked Questions:

Q: Who is an existing customer?

In the following FAQs, “existing customer” refers to those on a paid plan—specifically, workspaces subscribed to a Startup or Business plan prior to January 20, 2025.

Q: I signed up before 20 Jan 2025, does the new tariff apply to me?

If your workspace was created before January 20 but has not been upgraded to a paid plan or is currently on a trial, the new pricing structure will apply once you transition to a paid subscription.

Q: I'm an existing customer, do I have to pay for Read-Only licenses?

No. If you had subscribed before January 20, 2025, you will continue to enjoy free unlimited Read-Only licenses as long as you remain on your current plan or upgrade to a higher tier.

Q: I'm an existing customer, what happens if I downgrade my plan?

Downgrading to a lower plan will result in Read-Only licenses becoming chargeable. A warning will be provided to highlight this change before confirming the downgrade.