Upgrading extends the retention period for every test run that is still accessible, including runs started before the upgrade. It does not recover test run data that has already become inaccessible under a shorter limit.
Data Accessibility by Subscription Plan
Depending on your subscription plan, there are limitations on the duration of past data that is accessible:
Free Plan: Access to past data is limited to 30 days.
Teams Plan: Access to past data is limited to 2 years.
Enterprise Plan: There are no restrictions; all past data remains accessible.
Definition of “Data”
By data, we refer to test data such as results, defects and change log activity.
Test Run Data:
When data retention limitations are active on your subscription, older test run data will no longer be visible or accessible.
Repository - Run History:
The run history screen in the repository will reflect the data retention limitation by only showing data within the accessible timeframe based on your subscription.
Defects:
Defect will only display entries that fall within the data retention window applicable to your current subscription plan..
FAQ
What happens if I downgrade from a paid subscription to the free plan? If you downgrade to the free plan, the 30-day data retention limit will immediately apply. You will lose access to test run data, defects, and change log activity older than 30 days.
I briefly switched from a paid subscription to the free plan and then back to a paid plan. What happens to my test run data? When you switch to the free plan, the 30-day limit applies straight away, so test run data older than 30 days on the date of the switch becomes inaccessible. Switching back to a paid plan will not restore it. Runs that were still inside the 30-day window stay accessible and get the paid plan's longer retention once you switch back.