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How to configure SSO with JumpCloud

To set up your Qase account with SSO/SAML and JumpCloud, you'll need to take the following steps:

  1. Login to your JumpCloud Admin dashboard, and go to “SSO Applications”:

    The SSO Applications section of the JumpCloud admin dashboard

  • Search for “Qase”, select it and click next, then click “Save Application”:

    The Qase application found in the JumpCloud catalogue, ready to be saved

  • Click “Configure Application” and you will land on the following page. Here, download your IdP Certificate:

    The application configuration page with the IdP Certificate download

  • Scroll down and copy the IdP URL as shown below:

    The IdP URL further down the JumpCloud configuration page

  • Add your groups, from the User Groups tab. All users from the selected groups will be able to access Qase.

    The User Groups tab, where groups are given access to Qase

  • Open the downloaded certificate.pem with a text editor and copy the contents of the file.

    The downloaded certificate.pem open in a text editor, with its contents selected

  • Setup on JumpCloud is complete. Now you need to go to the Qase security page and link your account with JumpCloud’s credentials.

Click on the “Enable SSO/SAML” toggle button and fill the form:

The Qase security page with the Enable SSO/SAML toggle and the SAML form

Map the following parameters as shown in the screenshot above.

  • SAML Sign-in URL: the URL copied from Step 4.

  • Identity Provider Issuer: JumpCloud

  • Key x509 Certificate: text from the certificate.pem that you have downloaded in Step 6.

  • Domains*: provide a list of domains separated by a comma, that will be used for SSO. Public domains like Gmail, Hotmail, etc. are not allowed. *This step is mandatory.

Any domains that are added will need to be verified. To do so, you will need to add a TXT record to the domain's DNS records.

Adding domains to the SSO form and verifying them with a TXT DNS record
  1. If you want new users who join your team to become a collaborator by default, check “Automatically add new users as collaborators” checkbox.

After the form is filled, click on the “Save” button.

Setup is complete. Now you can logout from the app and log in through the SSO login form.


⚠️ Note: IdP initiated login is not supported.

Users will have to sign-in from Qase’s SSO Login page: https://app.qase.io/sso/login

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