What are data retention Limits?

Please note that upgrading to a subscription will not recover test run data that is already inaccessible. The upgrade will only extend your data retention period for future runs.

Data Accessibility by Subscription Plan

Depending on your subscription plan, there are limitations on the duration of past data that is accessible:

• Free Plan: Access to past data is limited to 30 days.

• Start-up Plan: Access to past data is limited to 90 days.

• Business Plan: Access to past data is limited to 1 year.

• Enterprise Plan: There are no restrictions; all past data remains accessible.​​

​Definition of "Data"

By data, we refer to test data such as results, defects and change log activity.​ ​

Test Run Data:

When data retention limitations are active on your subscription, older test run data will no longer be visible or accessible.

​Repository - Run History:

The run history screen in the repository will reflect the data retention limitation by only showing data within the accessible timeframe based on your subscription. ​

​Defects:

Defect will only display entries that fall within the data retention window applicable to your current subscription plan..

Frequently Asked Questions

Q: What happens if I downgrade from a paid subscription to the free plan?

A: If you downgrade to the free plan, the 30-day data retention limit will immediately apply. You will lose access to test run data, defects, and change log activity older than 30 days. ​

Q: I briefly switched from a paid subscription to the free plan and then back to a paid plan. What happens to my test run data?

A: When you switch to the free plan, your subscription start date is reset. As a result, only data from the past 30 days (relative to your switch date) will be retained. Switching back to a paid plan will not restore data older than 30 days. ​